FAQ

Over the years, our service department has received many questions about car care. It is our belief that a well-informed customer is a satisfied customer. With that in mind, we have selected a few maintenance topics to cover to help educate our customers on how to extend the life of their vehicles and make their ownership experience a rewarding experience. Please check back often, as these topics will change.

DoI really need to change my oil every 3,000 miles or 3 months? I only drive once in awhile to the store and back.

Just imagine a pot of boiling water. The steam rises up and out. Your exhaust system acts the same way, the steam and moisture come out of the tailpipe. Now this exhaust moisture is just one by-product of your engine’s combustion and not all of it makes out of the tailpipe! If your car rarely gets driven far enough or long enough for the oil to get hot, the moisture never takes the form of steam and therefore never reaches the top of the engine to later be released out the tailpipe. These by-products get by the moving parts in your engine and into your engine oil contaminating it. Regular oil changes ensure your engine optimum performance by cleaning out the contaminated oil.

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I bought a new convertible and plan on keeping it in the garage for the winter and do not plan to drive it. What do I do to ensure an easy start up come spring?

If you don’t drive the car, nothing bad can happen to it. You should drain and replace the oil and filter then crank the engine to make sure all the internal parts get coated with clean oil. Remove the spark plugs and squirt a little oil in the cylinders to keep them from rusting. If you haven't owned to car for long, don't worry about changing the coolant.

Wax your car thoroughly with carnauba wax. Make sure the interior is clean and dry. Close the windows almost all the way leaving a small gap for ventilation. Put little blocks of wood under the wiper to lift the blades off the glass. Jack up the car and lower back onto jack stands (people used to use cinder blocks, hence the saying "putting the car up on blocks").

Finally, cover the car with a fabric cover – never plastic because it retains moisture that leads to rust.

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Occasionally I notice spots on my garage floor from fluid leaks. How can I tell where the leaks are coming from?

Some leaks warn of potential engine problems, while others simply soil your garage floor.

So how can you tell whether you’re losing oil, transmission fluid, coolant or brake fluid? Simple. Place an old sheet or a large piece of a white cardboard box under your vehicle’s engine compartment overnight. In the morning, you will have the answer. Since each fluid is a different color, finding out the “leak color” will help you determine whether your vehicle needs to get in for service.

Bright green – This is coolant or antifreeze, which is probably coming from either your radiator or overflow tank. It is also slippery to the touch.

Light or dark brown– The brown spot can be either light or dark, depending on how often you change your oil. If you change your oil every 3,000 miles, it will be lighter; if you change it every 7,500 to 10,000, it will be darker. Since there are several gaskets that serve as seals between your engine’s metal parts, the leak could originate from a variety of places, depending on where the leak occurs.

Bright blue – This is windshield washer fluid and could be caused by a leak in the fluid’s container or a hose that’s not properly connected to the spray nozzles.

Red fluid – This is automatic transmission fluid.

Clear fluid – Fluid that is clear and has a thicker-than-water consistency is power steering fluid.

Light yellow – Brake fluid is light yellow when new. But as the fluid absorbs water, it becomes a dark, muddy brown. Brake fluid absorbs 2 percent water over a one-year period under normal braking conditions. This is an important fluid, and should be changed every other year. On many cars with manual transmissions, brake fluid is also used in the clutch reservoir.

In addition to color, location of the leak can be a dead giveaway. Determining the type of leak can help your mechanic efficiently address your problem and possibly save costly repair bills if the leak goes unresolved.

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What area of my vehicle should I focus on for winterization?

Even though today’s cars are mechanically better than their counterparts of a generation ago, winter’s rigors can still play havoc on your vehicle. Simply addressing some of your vehicles components ahead of time could avert costly repairs and aggravation.

Battery – Frigid temperatures can reduce battery power by as much as half. A battery which barely turns over an engine in the fall is likely to fail during winter. If your battery is older than three years, have it tested. Also, make sure the posts and connections are free of corrosion.

Oil – Dirty oil makes it harder for the engine to turn over, especially in cold weather, and results in premature engine wear. Have your oil changed at the manufactured recommended intervals and make sure air filters are checked and replaced at the same time.

Wipers – Visibility is key in winter, but it’s often compromised by precipitation, salt buildup on the windshield and reduced daylight. The life expectancy of a wiper blade is one year. If your car’s blades are older, replace them. Also check and replace your wiper fluid reservoir.

Tires – Tires are frequently the most neglected vehicle component but are among the most important. Check tire pressure at least twice monthly. Also check your tires’ condition before winter sets in. Worn tires will not provide sufficient traction – especially in wet weather. Uneven wear can indicate alignment, suspension or wheel balance problems.

Belts and Hoses – Modern materials have made belts and hoses very durable with relatively long lives. Fortunately, neither belts nor hoses suddenly fail – they deteriorate slowly over time. Check these two critical items regularly in combination with oil changes.

Antifreeze – Many new vehicles come with antifreeze designed to last four or five years, but the ordinary product found in most auto supply stores is good for only 2 years. It’s important to know what type of antifreeze you have so you can avoid spending money unnecessarily to replace it. Have the cooling system inspected annually.

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